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We are LOBA - Customer Experience Design: the first agency for customer experience in Portugal! What does this say about us? At LOBA we focus on the needs of your customer, drawing on the philosophy of “customer experience”.



By making a global, comprehensive offer of solutions for promotion, communication, relationship and interaction with customers we put our mission into practice in providing excellent customer experiences for the customers of our clients!




We want to win over markets, but above all we want to win over people – like yourself and your customer – with the view of being top of mind as a customer experience agency in these markets.

Working with LOBA is above all working with the LOBA attitude that guides our culture and our personal involvement in what are our values:

TRUST – we honour promises, we keep our word;
INNOVATION – we are creative, interested and have the multi-disciplinary, technical know-how;
POSITIVE APPROACH – we are dedicated to guaranteeing you firm, constant support in facing all challenges, with perseverance, readiness and pleasure.

Customers Love your Brand

Customer experience is the quality of all the contacts the customer forms with your brand at various stages of their relationship

What do we do?

It is in this spirit and focussed on results that we have won the trust and loyalty of our clients, with this scale of performance: 40 Lobatics, 350 happy clients, 2M€ in annual turnover, a presence on 4 markets. 


LOBATIC TEAM full of LOBAttitude!


We are Marketeers, Communicators, Designers and Engineers, committed to our work as Account Managers, Consultants, Project Managers, Creatives, Technicians and Programmers. We work in a team focused on designing an excellent customer experience for your customers.


Those of us who work at LOBA, we also like providing excellent professional experiences.

Our management policy for people is transparent, fair and aims to enhance, recognise and satisfy the motivation of our Lobatics.

We hope that you will be a future, creative Lobatic, with a strong team spirit and enormous motivation for designing excellent customer experiences! 

Contact us

We appeared in 2000 as GLOBAZ - Consultoria em Internet.

We were then a Global Communication Agency: GLOBAZ - Communication de Marketing.

We are the first customer experience agency in Portugal: LOBA - Customer Experience Design!